Last updated: 09/19/2022

Done Global, Inc. (“Done”) operates technology services, the website donefirst.com, associated mobile applications, and the content associated therewith (the “Service”), which facilitate the delivery of healthcare services through telehealth technology to patients of third-party medical groups Done Health, P.C. and Mindful Mental Wellness, P.A. (the “Medical Groups”).  Done does not engage in the practice of medicine or mental health care.  The Medical Groups and the physicians and other licensed health professionals are solely responsible for the delivery of healthcare services to patients through Done’s Service.  The Medical Groups are third-party beneficiaries of these Terms and Conditions.

These Terms and Conditions constitute a binding agreement between the user (“you” or “your”) or in the case of a use of the Service by or on behalf of a minor, “you,” “yours,” “me” and “my” refer to and include (i) the parent or legal guardian who provides consent to the use of the service by such minor or uses the service on behalf of such minor, and (ii) the minor for whom consent is being provided or on whose behalf the service is being utilized, and Done, its subsidiaries, affiliates, associates, officers, directors, agents and subcontractors (collectively, “Done,” “we”, “us”, or “our”).

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, SEEK IN-PERSON EMERGENCY CARE IMMEDIATELY OR DIAL 911. THE SERVICE IS NOT INTENDED TO PROVIDE ACCESS TO MEDICAL CARE, URGENT CARE, OR EMERGENCY CARE.

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE CLICKING THE “AGREE” BOX AND USING SERVICE.  BY CLICKING THE “AGREE” BUTTON DISPLAYED, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS.

IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS AND THE PRIVACY POLICY INCORPORATED HEREIN, DO NOT SELECT THE “AGREE” BUTTON AND DO NOT ACCESS THE PORTAL OR ESTABLISH A PORTAL CONNECTION.  DONE’S ACCEPTANCE TO THESE TERMS AND CONDITIONS IS EXPRESSLY CONDITIONED UPON YOUR ASSENT TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.

CONSENT TO TELEHEALTH SERVICES

Done Health, P.C., a California professional corporation, and Mindful Mental Wellness, P.A., a Florida professional service corporation (each a “Medical Group,” and together, the “Medical Groups”) provide mental health care services via telehealth (“Telehealth Services”).  By agreeing to the terms set forth herein (this “Telehealth Consent”), you consent to the applicable Medical Group providing services to you pursuant to these terms.

The terms “you” and “yours” refer to the person using the Telehealth Services, or in the case of a use of the Telehealth Services by or on behalf of a minor, “you,” “yours,” “me,” and “my” refer to and include (i) the parent or legal guardian who provides consent to the use of the Telehealth Services by such minor or uses the service on behalf of such minor, and (ii) the minor for whom consent is being provided or on whose behalf the service is being utilized.  This purpose of this form is to obtain your consent to participate in the applicable Medical Group’s Telehealth Services.

PLEASE READ THE CONSENT TO TELEHEALTH SERVICES CAREFULLY BEFORE CLICKING THE “AGREE” BOX AND USING TELEHEALTH SERVICES.  BY CLICKING THE “AGREE” BUTTON DISPLAYED TO UTILIZE TELEHEALTH SERVICES, YOU CONSENTING TO THE PROVISION OF TELEHEALTH SERVICES AND CONFIRM YOU HAVE READ THE “CONSENT TO TELEHEALTH SERVICES”.

IF YOU DO NOT CONSENT TO TELEHEALTH SERVICES, DO NOT SELECT THE “AGREE” BUTTON.

Telehealth involves the delivery of healthcare services using electronic communications, information technology or other means between a healthcare provider (“Provider”) and a patient who are not in the same physical location. Telehealth may be used for diagnosis, treatment, follow-up and/or member education, and may include, but is not limited to:

• Electronic transmission of medical records, photo images, personal health information or other data between a member and a Provider;
• Interactions between a member and a Provider via audio, video and/or data communications; and
• Use of output data from medical devices, sound and video files.

The electronic systems used in the Telehealth Services will incorporate network and software security protocols to protect the privacy and security of health information and imaging data, and will include measures to safeguard the data to ensure its integrity against intentional or unintentional corruption.

You may discuss these risks and benefits with your Medical Group Provider and will be given an opportunity to ask questions about telehealth services.

Possible Benefits of Telehealth