Last updated: October 25, 2023

This Privacy Policy applies to information collected by Done Global Inc. and its parents, subsidiaries, affiliates, and the medical practices it supports (collectively, “Done,” “we,” “our,” or “us”), in connection with the Done platform. This includes information collected online through our websites, mobile applications, other online communications, through healthcare provider visits, or other medical services (collectively, our “Services”).

This Privacy Policy explains how information may be collected, used, or disclosed through our Services. This Privacy Policy is incorporated into the Terms of Use of our Services. By using our Services, you are accepting the Privacy Policy and Terms of Use. Additional terms may apply depending on the Services you use.

Thank you for choosing to be part of our community at Done. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

This Policy does not describe how we collect or use your Protected Health Information (as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), which such collection and/or use is covered by our Notice of Privacy Practices (“Notice of Privacy Practices”).  The Notice of Privacy Practices describes how Done may use and disclose your Protected Health Information. If you do not agree to be bound by those terms, which are available below, you are not authorized to access or use Done’s Services:

Notice of HIPAA Privacy Practices

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


This Policy applies to any visitors to the public portions of Done’s websites (including and and apps, users who create accounts on the Done platform (“Members“), and medical providers who are using the Platform to deliver Services.

This Policy does not apply to the collection and use of information for employees or independent contractors (not including medical providers) of Done Global, Inc.


The information we collect about you depends on the context and your relationship with Done, but may include the following categories:

We collect personal information that you voluntarily provide to us when registering for or using Done’s Services, when you express an interest in obtaining information about us or our Services, or otherwise contact us. This information may include your name, address, contact email information, passwords, and payment information.

We collect data about your health, medical records, financial information (e.g., credit card number) that you provide in connection with the Services.

We collect passwords, password hints, and similar security information used for authentication and account access.